Description:
What’s on offer:
- Full-time permanent
- Ongoing training and development
- Vibrant working culture with people centered management
About Us
Aspire Hub is a fast growing and trusted service provider under the NDIS. We pride ourselves in providing uncompromising support to our customers so they can go on and achieve their goals with confidence.
We are now proud to offer NDIS Supported services to Perth participants.
To make it all happen, we have a dedicated and experienced team and are looking to welcome a Team Leader to support the team.
About the Role
The Team Leader is responsible for the coordination, support and guidance of House Leaders and Lifestyle Assistant in the provision of high-quality customer care in a residential setting.
Additionally, the Team Leader manages the staff rosters for their houses and conducts effective, timely and regular communications with stakeholders, team members and management.
This position requires a highly motivated Leader to support House Leaders and drive consistent and compliant practices in the support of our participants.
This head office is located in Beenleigh and the position supports houses in Nundah, Sunnybank Hills and surrounds. and therefore requires travel to participant houses for Team Meetings and to ensure the high quality of services are being provided.
The Team Leader will participate in a rotating on-call roster.
About You
You have Team Leader experience or have worked as a House Leader for an extended period and have the ability to build rapport with Stakeholders, mentor employees to provide quality care and have an in depth understanding of the NDIS funding model and how this relates to supports.
Ideally you will have managed rosters in line with the SCHADS award or have the ability to learn and apply the learnings.
With your high level of written and verbal communication, you are able to finalise stakeholder reports in the required timeframe (The house Leader prepares the reports) and ensure the stakeholders are updated on Participant information and supports.
Requirements
- Unlimited rights to work in Australia
- Certificate IV in Individual Support, or higher qualifications.
- 2 years of related experience.
- Strong reporting and communication skills.
- Excellent problem-solving abilities.
- Good IT skills and experience in client management systems.
- Strong time management skills and the ability to coordinate multiple services.
- Proven ability to manage teams with positive results.
- Strong understanding of changing standards and codes of conduct in the industry.
- Ability to resolve conflicts in a timely manner.
- NDIS Worker Screen.
- Blue Card
- Current first aid and CPR.
- Current Police Check
To apply, please submit your resume and a cover letter addressing your experience related to the position.
If you believe your values align with ours, your experience and qualifications are relevant to the position or you are looking for the next step in your career and you ASPIRE to make a different in our Participant's life, we encourage you to submit your application.
Aspire Hub acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.