Description:
Your new Company
With over 150 years in the pharmaceutical space, your new company is a global enterprise which prides itself on providing variations of medicine, and therapies, catering to the pharmaceutical industry. With patient centered solutions, your new company manufacturers equipment and devices alike, which aid a variety of health conditions. You will find their high tech equipment in hospitals, as the leader in the industry for their specialist in critical care.
Not only will your new organisation provide a platform to excel as a mechanically apt / highly skilled Service Engineer, but you will be supported to work on high tech medical equipment, as well as be given opportunities to develop your practical skills & attend world class training. This is highly unique opportunity to work as the sole Service Engineer for their Australian business!
Your new role
Your new role will see you reporting to the site-based Operations Manager, conveniently working 9 - 5pm. You will be based in the Office and Service Centre (inner city location), responsible for collaborating with your US and European. 80-85% of all service work will be based in office, a small percentage will be field based working on two main medical devices relating to critical care.
Key to your new role will be your ability to lead your day flexibly based on client requirements. With majority of your work being in the service center / office based - you will need to adhere to field based reactive and preventative maintenance as required. Being client facing, you will pride yourself taking care of your local remit being Melbourne based with local clients, along with interstate Sydney, Brisbane and Adelaide. Typically, one visit each state yearly approximately - but again, flexibility is key to your success.
Your typical daily tasks will see you;
- Service duties adhering to preventative, reactive, upgrades on hardware and software;
- Direct onsite technical support, along with supporting third party Engineers;
- Manage / coordinate Device installations speaking to different stakeholders;
- Exceed key performance indicators and work towards continuous improvement potentially creating your own best practice initiatives; and
- Relevant reporting and in depth documentation.
Not only does your new role allow you to work for a highly impressive, elite organisation in the medical technology field, a competitive salary with achievable bonuses + car allowance, a diversity of work, and a great environment but you will thrive knowing you will have access to world class training and development overseas as necessary.
What you need to succeed
- Qualifications in Biomedical Engineering, Mechatronics, Electronics and/or Electrical;
- Proven experience working in the medical devices industry in a similar role;
- Have worked in a service capacity previously and confident customer facing;
- Ability to travel interstate and overseas as required;
- Flexible with your schedule and time day to day - as client needs evolve for urgent, or preventive care in the field (hospitals);
- Be highly organized and have the ability to work across varied systems to report on diagnostics, and overall maintenance findings.
What you'll get in return
- Competitive salary + car allowance + bonus (achieved last few years, company based);
- Lead the service operations and take pride being customer facing;
- Opportunity to travel interstate and overseas;
- Competitive salary, training available and permanent role;
- Beautiful service space / office of your own to adhere to your daily work; and
- Friendly, supportive, globally recognized business.
If this role sounds like the next career move to push you forward to the next level, hit apply now or call Lauren Gruescu direct on 0422 803 494.
Please note the successful candidate will have / or must be willing to obtain a National Police Check & Working With Childrens Check.