Description:
About Us:
MISC. Parramatta is a renowned establishment known for its exceptional cuisine, warm hospitality, and unforgettable dining experiences. We take pride in creating memorable moments for our guests and are seeking dedicated and hardworking FOH supervisors to join our team.
Role Overview:
As FOH supervisors at MISC. Parramatta, you play a crucial role in delivering top-notch service to our valued guests. You will ensure that our guests have a seamless and enjoyable dining experience, leaving them with lasting impressions of our restaurant.
Key Responsibilities:
1. Guest Service: Provide outstanding customer service by warmly greeting guests, taking orders, and ensuring their needs are met throughout their visit.
2. Menu Knowledge: Thoroughly understand our menu offerings, including food and beverage options, and confidently make recommendations to guests.
3. Order Accuracy: Accurately transmit orders to the kitchen and bar, ensuring precise and timely delivery of meals and drinks to guests' tables.
4. Table Maintenance: Set up tables, maintain cleanliness, and reset tables efficiently for the next guest. Ensure a visually appealing and comfortable dining environment.
5. Teamwork: Collaborate with fellow FOH and kitchen staff to ensure smooth service flow. Communicate effectively to minimise wait times and maximise guest satisfaction.
6. Problem Resolution: Handle guest inquiries, requests, and concerns with professionalism and courtesy. Seek assistance from management when necessary.
7. Upselling: Identify opportunities to enhance guests' experiences by suggesting additional items and promotions.
Qualifications:
- Previous experience in a restaurant or similar role is preferred but not required.
- Strong work ethic and a dedication to delivering exceptional service.
- Excellent communication and interpersonal skills.
- Ability to multitask and work effectively under pressure.
- A positive attitude and a commitment to teamwork.
Why Join MISC.?
- A supportive and collaborative team environment.
- Opportunities for growth and advancement within the company.
- Competitive compensation and gratuities.
- Staff discounts on dining at our restaurant.
- The chance to be part of a restaurant known for its outstanding service and cuisine.
How to Apply:
To apply, please submit your resume and a brief cover letter highlighting your relevant skills and why you'd be a great addition to our team.
Job Type: Full-time
Pay: From $30.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work
Supplemental pay types:
- Bonus
- Tips
Work Authorisation:
- Australia (Required)
Work Location: In person