Services Data Analyst

Description:

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Position Overview:

We are seeking a skilled Data Analyst proficient in handling large datasets using SQL, R, and Python. The ideal candidate will excel in deriving actionable business insights from complex data sets and possess the ability to effectively communicate data models to key stakeholders. Experience in creating Power BI dashboards to visualize insights is essential for this role.

Key Responsibilities:

• Perform exploratory data analysis to understand, clean, and prepare data for modeling purposes.
• Conduct in-depth comparisons across multiple data sources to derive insights and formulate recommendations.
• Collaborate with cross-functional teams to gather relevant information and data for analysis.
• Present complex model solutions to key stakeholders and leadership for adoption and strategic insights.
• Develop visually appealing dashboards using visualization tools to deliver actionable insights to the leadership team.
• Ensure timely delivery of accurate reporting and dashboards upon request.

Basic Requirements:

• Minimum 3 years of experience in an analytical role with a focus on services.
• Proficiency in SQL, Python, and data visualization tools.
• Extensive knowledge of field service operations and associated KPIs.

Preferred Requirements:

• Proficiency in advanced SQL techniques, including multiple table joins and Common Table Expressions (CTEs).
• Strong expertise in Python, particularly in machine learning for tasks such as data preparation, cleaning, model selection, evaluation, and scaling.
• Background in time series forecasting and multivariate regression techniques in Python.
• Experience using Power BI for dashboard creation.
• Demonstrated ability to build forecast models and other multivariate models using classical and machine learning approaches to drive business value.
• Excellent verbal and written communication skills.
• Proven ability to work both independently and collaboratively in a team environment.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations : * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville Go back Apply

If you require an accommodation to complete this application, please contact ability@lenovo.com