Sales Enablement Specialist

Description:

• Create consistent solution experiences for customers by following solution methodology guidelines, running each solution in a structured and managed way that enables customers on the platform, setting & managing expectations & timelines for each stage of the solution and its implementation
• Use creative problem solving and process thinking to solve customer workflow need, manage, analyse and iterate customer and expert processes, removing barriers & helping customers manage their business
• Manage/track and/or delegate solutions & migrations into Quickbooks Online Software
• Create an environment of innovation in which team members are encouraged to experiment and test new ideas

• Global Technology Company
• Initial 12 month Contract
• Hybrid – 2 days a week in office / 3 days WFH

Opportunity to join a Global Tech company who has consistently appeared in Fortune’s top 50 Best companies to work for over the last 5 years!!!

This is an opportunity that will suit an experience solutions manager or accounting practice manager who has been responsible for migration projects to a cloud environment. 70% of your role will initially be focused on pre-sales, working closely with clients to identify and create solutions that will be delivered by a combination of internal resources and 3rd parties. This really is a solutions role where you can be creative!

You will be:

• Customer-obsessed curiosity and problem-solving mindset to approach customers’ delivery requirements while being a champion of customer trust in understanding the customer’s business problems and solving the technical solution challenges they face.
• Deliver customer onboarding success by being effective and efficient in communications, strategically working with the customer on the solution processes, and providing guidance to customers, with a focus on the “delivery critical path”, tracking progress, setting and managing customer expectations, and removing frictions through the implementation.
• Report improvements and feedback on behalf of customers expanding the value to their business and driving successful implementation of solutions and achieving customers’ expected delivery outcomes.