Description:
- Location: Fiona Stanley Hospital, Murdoch
- Full time, Fixed Term role (12 months)
- Stable Roster 10 shifts per fortnight between 8am-6pm
About Us
Serco has a dedicated team of over 600 people supporting operations at Fiona Stanley Hospital and works in close partnership with the hospital leadership, WA Health, clinicians, and staff to deliver essential non-clinical facilities management, ICT and HR managed services. Our specialist team designs, manages and optimises the integrated services and are critical to the ongoing delivery of clinical services in Western Australia's largest and most digitally enabled public healthcare facility.
About the Role
The Mailroom Clerk role is primarily responsible for supporting the Electronic Records Management Service to meet contractual obligations related to mailroom obligations, but also includes supporting digitisation and records management.
About You
As a Mailroom clerk you will be handling, preparing, and processing mail items. You will collect and deliver internal mail throughout FSH and collect, weigh, and replace confidential waste bins throughout FSH. You will also capture metadata and index documents into the OnBase application
and use it to retrieve and/or add cartons. You will manage service requests (Agility) and document outcomes. You will also provide telephonic assistance to FSH and Serco staff when needed.
To be successful in this role, you will have:
• Previous mailroom experience well regarded
• Be committed to learning and professional development
• Excellent verbal and written communication skills
• Prioritise and manage work tasks efficiently and effectively
• Ability to deliver Customer Service
• Previous experience in a health care environment highly desirable
• Demonstrated experience in mailroom or logistics
• Secondary level qualifications and/or demonstrated equivalent experience
You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.
Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.
About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac
Why Join Us
• You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
• You’ll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
• We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!
If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.
Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process.
Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.