Front Office All Rounder - Casual

Description:

At Ibis Sydney Darling Harbour, we are seeking a dynamic and energetic people person to join our busy Front Office team as a Casual All-Rounder and assist in delivering a high level of customer service at all times. This role will include exposure to all areas of the Front Office function.

• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously during check in, check out and for the duration of their stay
• Attend to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis