National Account And It Manager

Description:

National Account and IT Manager
- Business Drivers
- Revenue growth in line with the annual operating plan
- Sales effectiveness
- Knowledge in IT and networking infrastructure and data workflow efficiencies
- Product implementation and support
- Selling and supporting IT and software solutions
- Operational effectiveness
- Collaborative skills to support clients and project manage product implementations
- Collaborative skills to work with Vyaire team to sell and support product portfolio
- Responsibility
- Report to Country Manager ANZ
- Achievement of sales targets as prescribed
- IT and software installations and upgrades
- Identify and capture sales opportunities
- Relationship management with Vyaire team and clientele.
- Build customer relations including Clinical, IT and Biomedical personnel and departments.
- Market intelligence to help identify and capture commercial opportunities.
- Reporting and planning
- National based role with travel to each customer / state as required to support / sell products
Specific Tasks and Requirements:
- A field-based role with extensive visits to customers to understand needs, identify and capture and close sales opportunities.
- Territory management to ensure appropriate visit cycle to existing customers and development of new customer contacts and opportunities.
- Develop key account relationships with clients of existing or potential new and current competitive accounts.
- Manage and prioritize key account activity based on existing and potential buying cycle.
- Analyze sales figures and know the business to seek and establish opportunities to achieve the annual operating plan.
- Work with Country Manager to provide sales pipeline and forecasting data on a weekly basis or as required.
- Develop expertise in respiratory diagnostic hardware and software capabilities.
- Develop expertise in software applications, networking and hospital integration.
- Develop expertise in SQL database and HL7 (mirth Engine) support and implementation.
- Collaborate with Vyaire software solution engineers in Germany to best support customers. After hours work periodically required
- Train and support customers in the use of SentrySuite software and related programs
- Train and support customers, with support from clinical as required, in the use of Vyaire RDx hardware.
- Project manage capital implementations including hardware installation and software integration into the hospital network.
- Collaboration with hospital / client IT and biomedical team to manage installation and maintenance of product IT networks.
- Manage and execute customer network upgrades and software maintenance requirements.
- Access, manage and support customer product networks / servers through secure VPN connections. Work with IT departments to establish VPN connections and provide access to Vyaire team if needed.
- Detail and manage customer product and SentrySuite network information for access by Vyaire team to help support customer installations.
- Develop and provide software and IT troubleshooting guides for Vyaire team and customers.
- Works with Commercial Director to support Vyaire Team and customers in IT and software solutions.
- Identify customer needs and develop appropriate strategies to meet needs.
- Work with Vyaire team at customers congress meetings to help drive product market brand recognition and potential sales.
- Provide innovative and creative ideas to help the business become more efficient and effective.
- Protect the company information always. Keep confidentiality.
- Travel and participate in all company training or sales meetings as requested.
- Provide weekly reports on activity to complete and being completed.
- Utilize company support material to be educated on company requirements and policies.
- Help maintain and service demo equipment.
- Prepare and submit routine administrative tasks (eg: expenses)
- Work with Country Manager to establish quarterly and annual goals.
AP AUS Sydney, AP NZL New Zealand - FIELD
Full time
One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person's race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.