Description:
Australian Clinical Labs is an innovative company seeking a suitably experienced Pathology Collections Area Supervisor for the Metro Inner West. This position is responsible for ensuring the Collection Centres in your area are operating smoothly and providing the highest possible level of service for our patients.
You will be responsible for:
- Recruitment and rostering of staff
- Ensuring our staff and practices adhere to company policies
- Statistical reporting
- Training, advice and support for staff on all collections issues.
- Ensuring that high quality benchmarks are maintained.
- Ensuring our collection centres are immaculately presented, our staff are customer focused and our collection centres provide exceptional service to our patients.
To be successful in this role you must have:
- Experience working in Pathology Specimen Collections
- Experience in supervising staff
- Excellent Customer Service Skills
- Strong administrative and organisational skills
- The ability to work under pressure and multi-task
- Strong communication skills and a positive attitude that will inspire your staff
- Drivers Licence
- Certifications (First Aid, Cert III in Pathology, AS4308, Cert IV in Training and Assessment)
This role will be challenging and will help you to grow your organisational and supervisory skills. Whilst the role requires you to work autonomously, you have the constant support and advice of the Area Supervisors network, the Collection Services Manager.
Our company is offering exciting career growth and opportunities in a supportive environment committed to quality and service.