Corporate Support & Administration Officer

Description:

This position is responsible for providing practical and professional corporate and finance administration support, working collaboratively with the Operations team and all employees at the Agency.
This position reports to the Operations Executive Manager working closely with the HR and Finance team members. The Corporate Support & Administration Officer maintains strong working relationships internally and externally, liaising with a diverse range of people and requires a proactive approach, the ability to exercise judgement and discretion, the ability to manage competing pressures and time demands and take personal responsibility for accurate and timely completion of work.
The key duties of the position include
Corporate support
Providing practical and professional administrative services across the Agency. This includes activities such as:

• investigating and resolving moderately complex operational issues on behalf of the Agency
• monitoring and prioritising incoming communications as required.
• managing supplies of stationery, consumables, and office equipment for the Agency.
• assisting with booking and coordinating meetings and internal events including ensuring meeting rooms and kitchen facilities are set up ready for daily use
• providing professional front desk services including answering the phone, greeting visitors and facilitating the Agency's visitor management system.
• managing travel logistics for Agency staff and external guests when required.
• managing the efficient, secure and timely handling and storage of Agency's hardcopy and electronic information ensuring compliance with legislation.
• developing relationships with office contract providers for the Operations team, by serving as a single point of contact for contractual matters.
• developing and implementing office and administrative systems, such as record management and filing.
• providing customer relationship support services during surge periods throughout the year
• supporting the HR & Operations Officer with operational office and facilities activities.

Assisting with activities and undertaking a range of project tasks in accordance with agreed standards and timeframes.
Finance Administration
Providing financial administration support. This includes activities such as:

• credit card reconciliation.
• support with some accounts payable and receivable when required, with tasks such as data entry and record management.

Undertaking development to learn additional finance activities to provide coverage during leave periods.