Description:
Is hospitality and service excellence part of your DNA?
Do you lead teams with passion and have an eye for detail?
Do you thrive on multitasking whilst strategically managing the complexities of running both Cafe and hosting events, at our iconic venue?
Then let’s talk!
With 50 years of events and hospitality experience and over 200,000 events successfully hosted, there’s the reason behind our renowned industry reputation. Don’t take our word for it, experience it for yourself by working with us, celebrating with us, or discovering new opportunities for growth and innovation.
Summary:
We are seeking a highly motivated and experienced Cafe Supervisor to oversee the daily operations of our cafe. The ideal candidate will have a passion for customer service, a strong work ethic, and the ability to lead a team to success. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:
- Manage and supervise the daily operations of the cafe, including opening and closing procedures, cash handling, and inventory management
- Ensure that all food and beverages are prepared and served to the highest quality standards
- Train and develop staff members to provide exceptional customer service and maintain a clean and organized cafe environment
- Monitor and maintain inventory levels, order supplies, and manage vendor relationships
- Develop and implement marketing strategies to increase sales and customer loyalty
- Ensure compliance with all health and safety regulations and company policies
- Handle customer complaints and resolve issues in a timely and professional manner
- Perform other duties as assigned by management
Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree in hospitality or related field preferred
- Minimum of 2 years of experience in a supervisory role in the food service industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in Microsoft Office and point-of-sale systems
- Knowledge of food safety and sanitation regulations
- Ability to work flexible hours, including weekends and holidays
Job Type: Full-time
Pay: $65,000.00 – $75,000.00 per year
Schedule:
- Rotating roster
Work Authorisation:
- Australia (Preferred)
Work Location: In person