Description:
Our Customer Service Attendants are the first point of contact in providing exemplary service to our loyal customer base. You will welcome customers, receive and prepare garments for cleaning, and complete payment transactions.
The right candidate will be a motivated, results-driven individual who has a strong desire to learn and deliver consistent quality results.
Key tasks:
- input incoming orders, complete order pick-ups
- complete payment transactions and daily till reconciliation
- confidently manage customer expectations, clearly communicate cleaning expectations and potential risks
- prepare garments for cleaning; including checking of pockets, inspection for stains and defects
- complete wardrobe inventory and ensure orders are accurately stored
Required skills and attributes:
- minimum 3 years in an operations/results-focused role
- physically fit and have the ability to stand on your feet and work*
- sound computer (keyboard) skills
- ability to accurately follow detailed procedures and complete tasks in a timely manner
- non-smoker
Training: industry experience is not essential, however a willingness to learn is a must. On-the-job training provided.
Hours: 29-37.5 hours per week (inc some Saturdays). Ability to work an 8.30am to 5pm day (on weekdays) is essential.
Location: once you have completed your initial training, you will primarily work between our Wynnum and Gumdale stores.
To apply: please email your CV to [emailprotected]
* minimum height of 5″5 due to OH&S requirements (need to reach high heights)
Job Types: Part-time, Casual
Pay: $29.00 – $33.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Morning shift
Work Authorisation:
- Australia (Preferred)
Work Location: In person