Description:
Direct IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licences through our ICT asset management system
This is a full time position with a base salary of circa. $70,000 plus super being offered
Your tasks will include:-
- Maintaining ICT knowledge base with system documentation, procedures and help sheets
- Proactively monitor system security patches and malware updates to ensure currency and correct deployment
- Proactively administering backup and recovery operations by maintaining and monitoring backup equipment and data
- Analysing backup issues and report findings to ICT Manager
- Undertaking some web or system development as required
- Regularly backup and manage the client Internet sites, ensuring security patches for modules are tested on the test site prior to updating the live site
- Producing and running system and network monitoring reports and utilities
- Accurately administrating and managing the Helpdesk system and processes
- Providing client support to users and ensuring that user’s requests are understood, properly documented and prioritised
- Responding to assigned job requests in a timely fashion and communicating with or escalate to other team members to optimise client response times
Please APPLY ASAP
Job Types: Full-time, Permanent
Pay: From $70,000.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
Work Location: In person
25 Apr 2024;
from:
uworkin.com