Description:
Acknowledgement of Country
MONEYME acknowledges Aboriginal and Torres Strait Islander peoples as the first people and Traditional Custodians of the land and waterways throughout Australia. We recognise their continued connection to culture, community and Country, and pay our respects to Elders past and present. View our journey towards reconciliation
About MONEYME:
MONEYME is a founder-led digital lender and Certified B Corporation™. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers’ credit lifecycle, including personal loans, credit cards, and car loans. We deliver unrivalled customer experiences powered by smart technology, speed and efficiency.
We are for ambitious Australians that expect more from life and the companies they engage with. We uphold a strong ethos of sustainability and hold ourselves accountable to the high standards of the B Corp movement. Our culture is energetic and driven, and we continually challenge the status quo… we’re nothing like your traditional finance institution. We have recently been certified as a B Corp and a Great Place To Work. We’re proud to have built a culture where people feel heard, cared for, and empowered to push boundaries. We wouldn’t be able to continually improve and grow as a company without our diverse and exceptional team.
What we are looking for:
In this permanent position you will be part of our operations team in our Hunter Street, Newcastle office. You'll be working as part of a team of Credit Analysts to assess credit applications for our Autopay car loan and personal loan products.
Responsibilities for this position include:
- Manage the day-to-day business operations in customer support and underwriting
- Review and assess a broad range of complex credit applications
- Prepare, undertake and produce credit submissions
- Gather information and data required for credit submissions
- Ensure a smooth credit submission process
- Assess and approve credit submissions
- Conduct credit reviews
- Gathering information on all applicants
- Monitoring and improving customer communication, messages and channels
- Ensure MoneyMe maintains compliance with all legislation requirements
To be successful in this role you must have the following:
- Experience in a business lending environment (not essential but desired)
- Relevant Tertiary qualifications (degree preferred)
- Outstanding communication skills - Both Written and Verbal
- Ability to work autonomously, own and complete projects as well as multi-task
- Have a positive, inclusive and collaborative approach to work
- Passionate about providing outstanding customer service
- Ability to go above and beyond to help MONEYME clients and customers
- Have the confidence to challenge and strive for continual improvement
- Relationship builder with the ability to initiate and drive conversations
- Strong time management and organisational skills
What's in it for you:
MONEYME’s employees and culture are core to who we are. We know that without a high-performing and engaged Team MONEYME, we will not achieve our ambitious goals for the future. We are proud to offer a collaborative and fun work environment.
Some of our perks and benefits we offer to our employees are:
- Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees.
- 3 days paid community service and volunteering leave per year.
- 12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer.
- Quarterly champion awards and reward trips.
- Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
- Team social events, massages in the office, free coffee and much more.
MONEYME is an equal opportunity employer and we value diversity, equity, and inclusion. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. We believe that the unique contribution of our employees is a key driver of our success. We stand together – our diversity and inclusion give us an edge.