Description:
We have an exciting opportunity available for an experienced Customer Service Representative to join a leading manufacturing company! Position available for individuals experienced with high volume inbound experience and great attention to detail who will play a vital role in delivering exceptional service and ensuring customer needs are met!
Responsibilities:
- Handle incoming calls and emails from customers inquiring about our products and services
- Accurately process orders and maintain customer records in our system
- Provide precise and timely information regarding pricing, availability, and service options
- Professionally and promptly resolve customer complaints and issues
- Collaborate seamlessly with our sales team to consistently exceed customer expectations
Candidate Requirements:
- Excellent communication and interpersonal skills
- Previous experience in building supplies (highly advantageous)
- Previous experience with various customer service systems
- Strong attention to detail and order processing experience
- The ability to thrive in a fast-paced environment
- Proficiency using Microsoft Office (required)
Benefits:
- Competitive salary above market rates
- Located 20 minutes away from Port Macquarie beach
- Join a market-leading company in the building industry
- Join a diverse and collaborative team dedicated to excellence
- Training and support provided
HOW TO APPLY
Please send an up to date resume highlighting your relevant experience. We will contact selected candidates for interviews.
Note: Only applicants who meet the requirements will be considered. Thank you for your understanding.
At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment.
We look forward to receiving your application!