Description:
Our client is a leading digital marketing agency dedicated to helping small and medium-sized businesses succeed online. With a focus on delivering exceptional results and providing top-notch customer service, our client prides itself on being the go-to partner for businesses looking to boost their online presence and generate more leads.
Role Overview:
As a Digital Account Manager, you will play a crucial role in our client's mission to deliver outstanding digital marketing results for their diverse range of clients. You'll have the opportunity to work directly with small to medium-sized business owners, acting as the bridge between them and our client's team of expert specialists. From developing innovative strategies to analyzing digital marketing opportunities, your role will be dynamic and rewarding.
Key Responsibilities:
- Collaborate with small-medium business owners to understand their unique needs and help them generate more leads through various digital marketing channels such as SEO, Google Ads, and Facebook Ads.
- Create and implement innovative strategies to drive results for clients, regularly sharing successes and opportunities for improvement.
- Provide exceptional customer service and care to clients, ensuring they receive value and support at every touchpoint.
- Identify opportunities to upsell additional services to clients, maximizing their potential for lead generation and business growth.
- Conduct website reviews to identify areas for improvement in conversion rates, utilizing your expertise in CRO principles.
- Stay updated on the latest trends and methodologies in digital marketing to ensure our client continues to deliver superior results for their clients.
Requirements
- A positive attitude and a passion for working with clients.
- Exceptional organizational skills with a focus on efficiency.
- Enthusiasm for digital marketing and a willingness to continuously update your knowledge.
- Strong understanding of SEO, Google Ads, Facebook Ads, and CRO principles.
- Ability to manage multiple projects simultaneously with reliability and accountability.
- Experience with Google Analytics, SEO tools, and paid search tools is preferred.
Benefits
- Enjoy unique benefits such as a "4 Day Week," Flexible Hours, and regular WFH opportunities to promote a healthy work-life balance.
- Join a positive and supportive workplace culture, rated as one of the best in Brisbane.
- Work alongside a diverse team of skilled professionals, with ample opportunities for learning and growth.
- Conveniently located office in Brisbane, with easy access to public transportation and ample parking options.