Description:
The Company
We pride ourselves in being an industry leader with innovative technology and quality customer service. As part of our company Values, we aim to inspire our people to create a positive and rewarding culture.
Nexgen Australia is looking to expand its successful technicians team. We develop tailored solutions for business owners to help reduce company cost and increase business productivity through the Telecommunications space.
We sell the latest in hardware and Cloud technology from leading suppliers, CISCO, AVAYA, NEC & PANASONIC!
You will have the opportunity to further enhance your skills by working with the latest Cloud technologies such as Cisco Broadcloud, Cisco Webex, Avaya IP Office and much more.
Responsibilities:
Reporting to the Team Leader & Technician Services Manager, your key responsibilities will be:
- Installing, configuring and testing phone systems for our clients.
- Providing education and instruction on the effective use of new phone systems
- Servicing of CCTV systems (training to be provided)
- Servicing Sydney and surrounding areas
- Working closely and collaboratively with our Operations team
- Work with our major vendors to resolve complex technical issues.
- Learn new products and services and complete training courses to keep up with the latest emerging Voice and UC technologies.
Skills and Experience
- Previous experience with CISCO, AVAYA, NEC or Panasonic telephone systems preferred - will consider other systems.
- Knowledge of networking
- Knowledge of IP Systems and SIP trunks/SIP environments.
- Ability to communicate clearly and effectively particularly with non-technical clients
- A warm yet professional phone manner with a genuine customer service focus.
- Works collaboratively in a team environment
- Outstanding interpersonal skills at all levels of business
- Full open license
- Be rigorous in daily maintenance tasks
Benefits!
- Comprehensive training to ensure you are given the right tools for success.
- Fully maintained company vehicle, mobile phone and a competitive salary.
- We will ensure you have access to coaching and mentoring for personal development and as well as additional technical training as required.
- We pride ourselves in having a fun and dynamic culture and want our people to be a part of our growing success.
- Competitive package and supportive environment!
For interstate candidates who are successful, we will assist with relocation costs.
PLEASE APPLY ONLINE!