Description:
The Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to almost two million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.
Generating $1.5 billion in annual revenue and earnings and with total assets of approximately $7 billion, the Insurance Commission is a substantial self–funded statutory authority.
The Insurance Commission’s commitment to a high performance corporate culture, having a workforce that reflects the diversity of our customers and continuous improvement is creating new opportunities for talented people to improve service delivery.
The Role
We have an exciting permanent opportunity available for a Client Relationship Assistant in our Government Insurance Division. The Client Relationship Assistant will have the ability to maintain professional business relationships and provide exceptional client service within the Client Relationship Management Team. Experience across general insurance products would be considered advantageous for this role.
The Person
You will align with our values and have the capability to:
- work with a customer service focus;
- work as part of a team that exhibits a constructive and collaborative working environment characterised by diversity and tolerance;
- communicate with a diverse range of people using verbal and written skills;
- operate effectively in an insurance environment; and
- effectively use spreadsheet computer applications.
Training, coaching and mentoring will be provided.
Workplace Diversity
The Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disability.
We are committed to making reasonable adjustments to prove a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the recruitment process. All information provided is private and confidential and will only be used for the purposes of providing reasonable adjustments.
Partnership with the National Disability Recruitment Coordinator
We have partnered with Job Access - National Disability Recruitment Coordinator (NDRC) to help us build a more inclusive environment and meets the objectives outlined in our Human Resource Blueprint and the Disability Access and Inclusion Plan. Further information about their services is available on their website.
Application Requirements
To be considered, applicants are encouraged to provide a detailed resume and a two page response addressing all the work related requirements for the role contained in the job description form.
Please note interviews will be held mid to late May 2024.
Appointment Information
In addition to the immediately available position, appointments may be made from this process within a twelve month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.
Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process.
Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).
What You’ll Enjoy
Benefits of working with us include flexible working arrangements, career development opportunities and a Perth CBD location close to transport hubs. For more information, refer to our Careers page.
Enquiries
For further information about the role please contact Jacqui Wates, Acting Client Relationship Manager on (08) 9264 3413.
If you have any technical difficulties in applying or access needs that may require adjustments during the application and interview process please contact HR on (08) 9264 3709 or email Human.resources@icwa.wa.gov.au .
Please also contact us if you require alternative documents and language formats or refer to our website for accessibility, alternative formats translation and relay services.