Help Desk Worker (No Experience Required)

Description:

Are you tech-savvy and eager to kick-start your career in IT? We are currently seeking enthusiastic individuals to join our team as Help Desk Workers. No prior experience is necessary – just a passion for technology and a willingness to learn!

Key Responsibilities

• Provide technical assistance and support to customers via phone, email, or in person
• Troubleshoot software and hardware issues and escalate complex problems when necessary
• Install and configure software and hardware components
• Document and track all support tickets to ensure timely resolution
• Assist with user account management and password resets
  
  

Requirements

• Strong communication skills and a friendly demeanor
• Basic understanding of computer systems and software applications
• Ability to work effectively in a team environment
• Willingness to learn and adapt to new technologies
• High school diploma or equivalent
  
  

Benefits

• Comprehensive training provided
• Opportunity for career growth and development in the IT field
• Friendly and supportive work environment
• Full-time hours with weekends off
  
  

If you're ready to embark on an exciting journey into the world of IT support, apply now! Please submit your resume and cover letter detailing why you're interested in the position. We look forward to welcoming you to our team in Joondalup, WA.