Description:
Diverse customer service role with local international forwarder. Career development opportunities.
Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding career. This diverse role presents an excellent opportunity to further your career as our client is growing at a rapid pace and has a strong focus on a supportive working environment.Duties and responsibilities include:
- First point of contact for client enquiries
- Building and maintaining client relationships
- Purchase order management
- Quotations / rate negotiations
- Updating rates (Autorating)
- Chasing documentation and ensuring correct paperwork is received
- Passing documentation on for customs clearance
- Job registration, Pre-alerts, EDO's, Underbonds
- Monitoring cargo availability, status & check transshipments
- Sea/Air cargo reporting
- Paying charges / Organise EDO's
- Organising local & interstate road & rail movements
- Finalising invoices to clients and overseas agents
- Liaising with shipping lines, freight forwarders, overseas agents, customers, suppliers and internal staff
- Cargowise EDI experience is highly desired
- Prior Import Sea Operations / Customer Service experience with a freight forwarder in the Australian market would be advantageous
- Excellent communication skills, both written & verbal
- Ability to prioritise and meet deadlines
- Time management skills, attention to detail and proficiency
- Ability to apply creativity and problem-solving skills
Apply online now or for a confidential discussion contact Deb Collie on 0466 444 364.
People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.
www.peopleinfocus.com.au
19 Apr 2024;
from:
adzuna.com.au