Description:
Job description
About the client :
Well known and established company. It is an American founded, German logistics company providing courier, package delivery and express mail service.
The Role :
- Reporting to the Administration Manager and working as part of the Customer Service Team you will be providing key support to customers.
- You will work directly with customers to provide support and address general enquiries.
- Answering phone calls, inbound and outbound
- Respond to all enquiries in a proactive manner and ensure that each person receives the information and assistance they require.
- Data Entry
- Direct link to the warehouse and office
- Administration functions
- Provide backup support to the sales team
Requirements :
- Minimum of 1 year customer service experience - essential
- Experience working in a fast-paced environment
- Proactive and professional manner
- Strong initiative and demonstrated problem-solving skills
- Ability to take ownership and follow tasks through to completion
- Excellent communication and relationship building skills
- MS Office skills at an intermediate level in Word and Excel
- A national Police Check is required for this role.
What’s on offer :
- A long term position with a well renowned company
- Work locally
- A company that promotes a work life balance and a safe positive attitude toward both permanent employees and contract staff
How to Apply :
Select APPLY and submit your most recent resume today. For a discussion in confidence, call 07 3613 5800 during business hours to speak to one of the team.
About Trojan - Trojan Recruitment Group is a national provider of professional and industrial recruitment, specialising in temporary, contract and permanent employment opportunities across a portfolio of industry sectors.
We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce.