Description:
Kia Ora, Hola, สวัสดี, Guten Tag!
We are looking for a Technical Business Analyst to join our Supply PM&E division! The Technical Business Analyst role will be the subject matter expert as well as a trusted analyst. The role will get into the detail of how a solution meets business needs and will articulate the complex rules around it.
The Technical Business Analyst role will work across challenging environments with intelligent, like-minded professionals. This role will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.
What you'll enjoy...
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Enjoy our employee share scheme through EquatePlus.
- Access to in-house financial and health services, internal 24/7 gym, and newly renovated end-of-trip facility.
- Global career opportunities in a network of brands and businesses at your fingertips.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Lisbon).
A day in the life...
- Facilitate business requirements gathering / user story mapping.
- Analyse business requirements, management systems, process performance, and technical solutions.
- Conduct gap analysis and provide recommendations to relevant stakeholders.
- Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform.
- Documenting requirements by studying business functions, gathering information from users, and evaluating output.
- Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes.
- Identifying key business/system processes, business rules, functional and non-functional requirements.
- Assisting with the configuration and development of system enhancements and innovation.
Who you are...
- Personally motivated, results driven and proactive.
- Well organised and able to multitask while maintaining focus.
- Basic understanding of all aspects of the systems/software development lifecycle.
- Well-developed verbal communication skills.
- Strong facilitation skills.
- Ability to conduct virtual meetings and workshops.
- Good quality documentation skills, both technical and non-technical.
- Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting.
- Attention to detail and effective organisation and time management skills.
- Strong business acumen and critical thinking skills.
- Atlassian Suite: Confluence, JIRA.
Extra travel points if you have...
- Travel industry domain experience.
- Agile software development methodology experience.
- Working with external vendors and suppliers.
- End to end understanding of development processes.
- Technical experience.
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties ).
Irreverence. Ownership. Egalitarianism.
#LI-LR1 #LI-Hybrid