Continuous Improvement Lead

Description:

Your new company

A leading State Government administrator, this department operates within a dynamic government environment and are committed to excellence and innovation in member services.

Your new role

As a Continuous Improvement Specialist, you will be instrumental in enhancing operational efficiency and member experiences. You will lead the charge in implementing process improvement initiatives, utilizing methodologies like Visual Management, Kaizen, 5S, Value Stream Mapping, and Kanban. Your role will be pivotal in streamlining operations, fostering a culture of continuous improvement, and integrating technology to transform processes and member experiences. You'll also have the opportunity to:

• Generate early momentum by executing the first continuous improvement initiative, delivering tangible benefits to establish business support for the program.
• Develop a prioritised backlog of initiatives aimed at ongoing efficiency and effectiveness improvements.
• Embed a fit-for-purpose continuous improvement framework into the organisation’s operations.
• Build continuous improvement capabilities across business leaders and teams.

What you'll need to succeed

• Proven experience in establishing and leading continuous improvement programs, preferably within the financial services sector.

• A track record of developing a continuous improvement framework tailored to organisational culture and opportunities.

• Strong stakeholder engagement skills, capable of guiding teams through change and ensuring the adoption of a continuous improvement mindset.

• Hands-on involvement in delivering improvement outcomes in collaboration with leadership teams.

What you'll get in return

• The opportunity to work with a forward-thinking organisation that values innovation and member-centric design.

• A role that offers hands-on experience and the chance to make a significant impact on business processes and member satisfaction.

• A competitive package and the satisfaction of contributing to the continuous improvement of a leading administrator.

• Opportunity to work in Adelaide CBD.

• This role requires on-site presence at our central office location.

• Flexibility in work arrangements may be considered after an initial period, subject to management discretion and business requirements.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position as a continuous improvement lead, please contact us for a confidential discussion about your career.