Where

Customer Service Agent

$53,000 - $55,000 a year
TSA Group
Perth Full-day Full-time

Description:

Job Description

What you need to know about your new role

  • Full-Time paid comprehensive training in a supportive environment
  • Located in West Perth (right near the City West Train Station)
  • Salary- $53,000 - $55,000 + Superannuation
  • Operating hours are from 7am-7pm Monday Friday so you can enjoy your weekends!

Life at TSA will look different and exciting everyday but here’s what will stay the same

  • You will encourage, support and educate customers updating information through their self-service portals
  • Build strong and authentic connections with your customers, ensuring they are provided with the highest customer experience
  • Use critical thinking and a solution driven mindset to resolve customer enquiries
  • Provide assistance to vulnerable customers with an empathetic approach
  • Present the highest level of customer care

Why work with TSA?

  • Our #TSAWays are what we are all about. Think of them as the vibe!
  • Join a company that promotes from within work your way up and across the business
  • Comprehensive training, with ongoing coaching and development
  • A vibrant and rewarding recognition program - We love to celebrate our people!
  • We are proud of our fun, friendly and supportive team environment

When you choose a career with TSA you’re choosing

  • Health and wellness benefits
  • Internal progression opportunities
  • A rewarding role that makes a real difference
  • Exciting events and competitions throughout the year
  • A role where you learn while you earn

Qualifications

To take this next step you are

  • A Great Character - respectful, open, honest, transparent and authentic, with integrity
  • A Strong Communicator personable as well as articulate
  • Driven - no task is too big
  • Technically Savvy can navigate multiple systems at once
  • Organised you are always two steps ahead
  • Engaging people love interacting with you
  • Resilient you bounce back from difficulties
  • Collaborative - you love working with and learning from others
  • Flexible you work around requests to ensure results are delivered
  • Empathy You have an empatheic approach to customers
  • Eligible applicants must hold Australian Citizenship, be 18 years of age and pass a series of pre-employment and police checks*

Additional Information

Curious to see some perks and find out more about us? Check out the links below or just press that apply button and we’ll show you everything!

  • Website : https : / / tsagroup.com.au /
  • Instagram : tsa group
  • LinkedIn : https : / / www.linkedin.com / company / tsa-group-australia /
16 Apr 2024;   from: au.talent.com

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