Description:
Job Description : United Technologies is seeking a passionate and hardworking Remote Client Service Specialist to join our team in Perth, Western Australia.
This part-time entry-level position is perfect for individuals looking to start their career in client services without needing prior experience.
Responsibilities : 1. Respond to client inquiries via email and phone in a timely and professional manner.2. Assist clients with account setup, troubleshooting, and general inquiries.
3. Provide exceptional customer service and build strong relationships with clients.4. Utilize creativity and persuasion skills to upsell and cross-sell products and services.
5. Collaborate with the sales team to identify opportunities for business growth.6. Maintain accurate records of client interactions and transactions.
7. Stay up-to-date on product knowledge and industry trends.8. Meet and exceed performance targets.Requirements : 1. Strong communication skills, both written and verbal.
2. Excellent problem-solving abilities.3. Ability to work independently and as part of a team.4. Proficiency in Microsoft Office and CRM software.
5. Passion for customer service and desire to exceed client expectations.6. Creativity and persuasion skills to effectively engage with clients.
7. Ability to multitask and prioritize responsibilities.8. High school diploma or equivalent.Benefits : 1. Parental leave for new parents.
2. Relocation allowance for eligible employees.3. Paid sick leave for when you need to take time off due to illness.Working Environment : At United Technologies, we nurture an entrepreneurial atmosphere, even within an established organization.
We value innovation, creativity, and hard work, and provide our employees with the opportunity to grow and develop their skills.
Equal Opportunity Statement : United Technologies is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
We welcome applicants of all backgrounds and do not discriminate based on race, gender, age, religion, sexual orientation, or to apply : Apply on GrabJobs and you will be notified if shortlisted for the job.