Description:
Customer Service Consultant-14R5
Primary Location
WA-Perth - North-Balcatta Office
Organization
Customer Service
- Permanent (full time & part time) opportunities based in Balcatta
- Flexible working arrangements with working from home options
- Earn while you learn - Opportunity to undertake a Certificate III in Business (we pay)
- Free onsite parking & onsite gym
Do you want to put your great customer service skills to good use?
How about a new job working as a Customer Service Consultant in Balcatta?
Picture this!
You pull up to work and have free onsite parking.
You walk through the door and feel the energy from your fun and vibrant team.
You delight your customers daily and leave no stone unturned to find the right solution.
You take calls about bills, leaks, house moves, and technical issues (some calls may be challenging so you need to quickly bounce back from difficult conversations).
If you enjoy thinking on your feet and reacting quickly, this is the perfect job for you.
What you’ll love about the role :
- Competitive starting salary of $69,339 plus superannuation (total remuneration $77,033 for full time consultants)
- Opportunity to undertake a Certificate III in Business (which we pay for)
- You will be surrounded by a deeply knowledgeable, supportive team and you’ll receive extensive training.
- Structured annual performance reviews to grow your salary and pathways for development
- Access to long service leave pro rata after 3 years of service
- Receive 17.5% extra pay when you take annual leave
- Flexible working arrangements with working from home options
- Free onsite gym and free onsite parking
- A staff social club with discounts for entertainment and attractions
- Work for a company that advocates for mental health and wellbeing with two well-being days each year (pro-rata for part time) to do whatever you need to do to feel good, no questions asked, we understand the importance of switching off and recharging every now and then
- 24th December off paid (if falls on weekend, last Friday before Christmas)
- Considering creating or growing a family? Our paid parental leave for primary caregiver is 18 weeks, and non-primary 3 weeks.
Employees will accrue long service leave while on paid parental leave.
- Multi-channel contact centre, offering opportunities for you to demonstrate your exceptional communication skills through various channels, email, webchat and phone calls
- The atmosphere is buzzing, there’s always something happening Vicky.
If you like the sound of this supportive, family-friendly culture, a healthy starting salary, and a stack of fantastic benefits you might have just found yourself a career with Water Corporation
Opportunities available :
- Full time hours are 37.5 hours a week (5 days per week, 7.5 hours a day)
- Part time hours are 25 hours a week (5 days per week, 5 hours per day)
- Opening hours 7am 5pm You’ll need to be available and flexible to work between these hours
- Please note part time you will be required to work full time for the initial training of 6 weeks
Role is commencing in July 2024