Description:
Job summaryCustomer Service Representative roleAssisting customers with borrowing money for property journeyProviding excellent customer serviceJob seniority : entry levelResponsibilities
- Inbound & outbound customer support
- Qualify applicants and find best product fit
- Process applications & communicate outcomes
- Coordinate disbursement of approved loans
- Maintain accurate records of loan applications
- Provide guidance and support to applicants
- Provide reports measured against KPIsRequirements
- Experience in finance sector
- Strong administration & customer service background
- Confident speaking on the phone
- Attention to detail & problem-solving skills
- Time management & multitasking abilities
- Accurate data entry skills
- Experience working towards KPIs & deadlines
- Ability to work independently & collaboratively
- Positive attitude & strong work ethicKey Skills Needed
- Experience in finance sector
- Strong administration & customer service background
- Confident speaking on the phone
- Attention to detail & problem-solving skills
- Time management & multitasking abilities
- Accurate data entry skills
- Experience working towards KPIs & deadlines
- Ability to work independently & collaborativelyBenefits
- Opportunity for bonus based on performance
- Warm and friendly work environment
- Supportive environment with training and career progression
- Birthday day off
- 5 weeks' annual leave
- City location with parking included / easy public transport access
11 Apr 2024;
from:
au.talent.com