Where

Guest Service Agent

AccorHotel
Dubbo Full-day Full-time

Description:

Job Description
  • Delivering exceptional, personalised & fun customer service while maintaining luxury standards to ensure all of our guests feel welcome.
  • Attending to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction.
  • Checking guests in and out and maintaining their account using our PMS, Opera.
  • Answering guest queries in a positive and effective manner.
  • Daily liaison with departments such as food & beverage and housekeeping for guest movements, requests and activities.
10 Apr 2024;   from: uworkin.com

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