Description:
HEYTEA is seeking a dynamic Store Manager to lead our Melbourne Emporium location. The ideal candidate will be responsible for driving the store’s financial success, cultivating a creative and supportive work environment, and delivering a superior customer experience that embodies our ‘Real & Lite’ philosophy—featuring real ingredients without artificial additives.
Key Responsibilities:
- Oversee daily store operations to ensure compliance with company policies and industry standards.
- Manage and motivate staff to meet sales targets and deliver exceptional service.
- Conduct recruitment, training, and performance evaluations of team members.
- Monitor inventory levels, order supplies, and manage vendor relationships.
- Analyze sales data and market trends to develop and implement business strategies.
- Ensure the store presentation aligns with HEYTEA’s brand image and standards.
- Address customer inquiries and resolve issues to maintain a positive brand reputation.
- Control operational costs and implement measures to maximize profitability.
- Foster a culture of continuous improvement and innovation.
Qualifications:
- Proven experience as a Store Manager or similar managerial role.
- Passionate about HEYTEA’s brand and products with a commitment to our ‘Real & Lite’ values.
- Strong leadership skills with the ability to inspire and engage a team.
- Excellent communication and interpersonal skills for both customer and team interactions.
- Ability to work in a fast-paced environment and adaptable to change.
- Analytical skills with a strategic mindset for business growth.
- Experience in budget management and retail operations.
- Minimum education: Junior high school diploma or equivalent; higher education preferred.
What We Offer:
- Competitive salary with bonus potential.
- Generous food & beverage subsidy at HEYTEA.
- Opportunities for professional growth and advancement.
- An exciting and energetic work environment with a supportive team.
- Exclusive staff discounts and festival gifts.
How to Apply:
Submit your application with a resume and cover letter to [ [emailprotected] ], outlining why you would be the perfect brew for our HEYTEA family. Please include “Melbourne Emporium Store Manager” in the subject line.
Job Type: Full-time
Salary: $55,000.00 – $65,000.00 per year
Benefits:
- Employee discount
- Free drinks
- Professional development assistance
- Salary packaging
- Travel reimbursement
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
- Performance bonus
- Quarterly bonus
Experience:
- Retail management: 1 year (Preferred)
- Leadership: 2 years (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
Application Deadline: 15/04/2024
Expected Start Date: 03/06/2024