Bank Teller

Description:

Job Title: Bank Teller
Location: Horsham
Role Summary:
As a Bank Teller for this leading financial institution, you'll play a vital role in delivering exceptional customer service. Your primary responsibility will be to efficiently process customer transactions while identifying opportunities to meet their broader financial needs. You'll work closely with the team to ensure a seamless customer experience, adhering to our service principles and maintaining compliance with regulatory standards.
Key Responsibilities:
Process customer transactions accurately and efficiently.
Identify customer needs and refer them to appropriate specialists.
Uphold service principles to enhance customer experience.
Build strong relationships with team members and collaborate effectively.
Maintain operational efficiency and minimise financial risk.
Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
Experience in customer service preferred.
Knowledge of retail or cash handling operations is advantageous.
Strong PC skills and ability to multitask effectively.
Excellent communication and problem-solving abilities.
Friendly demeanor and ability to maintain a professional image.
Willingness to learn and adapt to new information and experiences.
Nicole - IPA Recruitment