Description:
- Bankstown location
- Monday to Friday 8.00am-4.30pm
- $30.50 per hour casual rate
- Easy access and on site parking available
We are currently seeking an experienced Customer Service Officer to support the daily operational needs of a large product chain specialising in electrical goods.
The successful candidate must have prior experience in a similar fast paced environment and a working knowledge of customer service and administrative practices. You will need to effectively apply these skills and demonstrate an enthusiasm toward solutions driven goals.
Primary Roles and Responsibility
- Provide a superior customer service experience with a positive attitude
- High level administrative skills
- Respond to customer enquiries and action accordingly
- Ensure that requests for assistance are directed to the appropriate staff member in a timely manner
- Perform general typing and administrative assignments including scanning filling, and data entry as and when required
- Maintain a good working relationship with the management and staff
- Handle initial customer inquiries and complaints before passing on further
- Communicate effectively and courteously with all employees and external customers
- Provide clerical support to accounts department and management
- Assist with the ordering of stationery and office items as and when required
- Any other duty as reasonably directed
To be successful you will need to demonstrate:
- High level Customer service skills
- Problem solving and troubleshooting skills
- Working knowledge of data and administrative practices and procedures
- Ability to effectively apply clerical practices and procedures
- Strong knowledge of MS Office programs
- Ability to work independently and unsupervised
- Be a proactive team member with a dynamic and committed work ethic
If you would like to apply for this role, please click the apply now button or email Hannah Limond at hlimond@lpcommercial.com.au. Please note, only shortlisted candidates will be contacted
LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
The post Customer Service Officer appeared first on Labourpower.