Description:
Purpose;Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians with their car purchase.The role Customer Care Support Consultant is responsible for providing personalised and timely support and help Angle customers in moments that matter.This means connecting with customer and providing personalised service, building trust by being open and honest, listening and understanding their situation. Key Acountabilities & Responsibilities;Core responsibilitiesProactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation.Manage record keeping and quality of data inputProvide administrative process assistance to relevant teamsContribute to our customer service experience through innovation, productivity and efficiency to drive a customer focused culture to improve the customer experience.Proactively manage service and provide documents requested for Payout Letters, Statements, Finalization Letters, Amortization Schedules, Copy of Contracts etcService existing customers account maintenance enquiries for Update address,… Click here to view more detail / apply for Customer Care Consultant
8 Apr 2024;
from:
linkedin.com