Description:
Launch is working with one of the NSW Govt Departments who are looking for an experienced Product Designer to join a transformation project.
About the roleIn this role you will be an experienced Senior Product Designer to assist in the delivery of a key digital initiative across the organisation which is is accountable for digital product definition, design and development and implementation across the key requirements.
The role will see you accountable for digital product definition, design, development, implementation and delivery. You will be required to review and analyse business mapping, services and processes to make enhancement to digital products and services across the business.
You will be working with both business and technology stakeholders. This is a fast-paced environment an requires a 'go-getter' to come in and hit the ground running reporting into the Principal Service Designer.
Key Responsibilities
- Design and develop digital products and services that are customer service user-friendly as required.
- Ensure that digital products and services enable effective customer service across the business.
- Ensure that products are tested and in line with organisation standards and timelines.
- Work with both technical and business stakeholders to delivery strategic transformation outcomes including designers, and engineers.
- Contribute to design systems to ensure that they are consistent and scalable across the business.
- Ability to solve issues and and map out product journey in line with organisation standards.
- Implement tools and strategies for continuous improvement in customer experience using UX/UI.
- Ensuring that sensitive negotiations are met with wide range of stakeholders and ability to work with change management when required.
- At least 5+ years’ experience working in a Product Designer ole with strong UX/UI knowledge.
- Ability to develop new digital products and services.
- Strong in facilitating product road map, design and test to standard and budget.
- NSW Government experience would be highly beneficial with good knowledge of industry standards and methodologies.
- Ability to understand and implement emerging technologies and business practices / methodologies.
- Opportunity to work on large-term opportunity to work across the whole organisation.
- Flexible working environment with 2-3 days in office.
- Join a great team with a collaborative working environment in a department that makes a big difference.
- Great team culture with opportunity to work closely with C-Level stakeholders.
Click on the link - don’t miss out on this great opportunity!!
Please note that applications for this role will close on Thursday 11/04/2024
8 Apr 2024;
from:
uworkin.com