Description:
Speech for Everyone is looking for a full-time receptionist to join our team with immediate start.
We are a speech pathology and occupational therapy practice providing services to all ages in our clinic and within the community. We are a fantastic team that pride ourselves on providing services targeted at the individual or family that is based on the latest evidence.
This is a permanent full-time role that includes the following responsibilities;
- Administrative Support: Provide administrative support to clinic staff including scheduling appointments, managing calendars, coordinating meetings, preparation, and proofing of reports/letters.
- Client interaction: Greet clients and visitors, answer emails and phone calls, respond to inquiries.
- Medical Records Management: Maintain accurate client records electronically through client management software and cloud storage.
- Invoicing and accounting: All invoicing including DVA, Medicare and NDIS, generation of end of month indirect supports, and taking payments via EFTPOS.
- Inventory Management: Manage inventory of office supplies, ensuring adequate stock levels and refilling where necessary.
- Office maintenance: Oversee the cleanliness and organisation of the office space.
- Collaboration: Collaborate effectively with external service providers including NDIS service coordinators, schools, medical practitioners, and other service providers to facilitate client care coordination and ensure seamless referrals and follow-up care.
- Team collaboration: Collaborate effectively with team members to optimize clinic operations and enhance client satisfaction.
The requirements for the position include:
- Exceptional interpersonal skills
- Drive to work in customer service
- Strong administrative and organisational skills
- Comfortable using computers and technology
- Willing to learn
- Can work well within a team or on your own
- An independent thinker
- Strong written and verbal language skills
- Ability to follow set procedures with attention to details
- Be able to plan and prioritise your workload
- Be able to handle multiple tasks and see each through to completion
Experience in medical or allied health reception is preferred but not essential. We provide initial training and ongoing training and education as required.
Wage is based on the Health Professionals and Support Services Award (MA000027) – depending on age and relevant experience.
If you think you have the necessary skills and attributes for this role, please email your resume and include a cover letter outlining your skills and suitability for the role.
Job Types: Full-time, Permanent
Salary: From $27.07 per hour
Benefits:
- Professional development assistance
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (Preferred)
Work Location: In person