Fifo Product Support Advisor 1

Description:

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Reporting to the Project Support Supervisor , the Product Support Advisor will perform a hands-on role which requires you to carry out diagnostic repairs, maintenance and warranty service letters, improvement programs on customers Caterpillar equipment. You will need to provide procedural support as an advisor/consultant on maintenance and technical issues, whilst also undertaking regular equipment inspections. These positions will be responsible for looking after the Hydraulic Mining Shovels specifically 6060's & 6040 CAT shovels. Experience on mining hydraulic systems and application will the key to your success.
Initially 6 months support at this particular site but envisaged ongoing support elsewhere if the work is completed. The PSA will ensure all duties are performed in accordance to customer's expectations and specifications while delivering optimum performance throughout the machine lifecycle.
Location: Goldfields region (Gruyere)
Roster: 8 days on, 6 days off (12.5-hour shifts) OR 2/1 (7days, 7nights, 7off) 12.5 hour shift
To be successful the following is required:

• An Australian recognised Mechanical Trade Certificate and proven post trade experience with CAT equipment
• Extensive Hydraulic Mining Shovel experience is essential
• HR-Licence
• A positive attitude towards safety and exposure to safe work practices and systems
• Excellent customer service skills with the ability to build and maintain successful working relationships
• A passion for learning new skills
• The ability to work successfully within a team and autonomously

What we offer:

• Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
• Job security with a consistent pipeline of work
• Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us!
• Fantastic team environment and inclusive work culture
• Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
• Paid parental leave
• Discounted health insurance
• Income protection insurance
• Salary sacrifice options
• Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate!
• Opportunity to develop into a Specialist position through our supported career succession plans.

If you are interested in taking your career to the next level with WesTrac click the 'Apply' button today!
Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia only at this current time.
Job #1755
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At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success.
WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.