Description:
Job Description : AbbVie in Perth, Western Australia is currently seeking a motivated and dedicated Customer Service Officer to join our team on a part-time basis.
As an Entry Level position, this role requires at least 1 year of experience in a customer service or related field.Responsibilities : - Provide exceptional customer service via phone, email, and in-person interactions- Handle customer inquiries, complaints, and feedback in a professional and timely manner- Process orders, returns, and exchanges accurately- Resolve customer issues and escalate as needed to ensure customer satisfaction- Collaborate with other team members to improve overall customer service experience- Maintain accurate records of customer interactions and transactionsRequirements : - Excellent communication skills- Strong decision-making and problem-solving abilities- Ability to work well under pressure and in a fast-paced environment- Proficiency in Microsoft Office Suite and CRM software- High school diploma or equivalent- Availability to work weekends and evenings if needed- Australian work rights or eligibility for visa sponsorshipPersonality Traits : - Motivated- DedicatedSoft Skills : - Decision-making- Problem-solvingBenefits : - Visa sponsorship available for eligible candidates- Joining Bonus for successful hires- Free food provided during working hoursWorking Environment : At AbbVie, we strive to cultivate a sense of ownership and responsibility at every level.
Our team values collaboration, innovation, and continuous improvement.Deadline to Apply : Please submit your application by April 9, 2024.
Equal Opportunity Statement : AbbVie is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, religion, disability, or sexual to apply : Apply on GrabJobs and you will be notified if shortlisted for the job.