Description:
Job Description : Western Digital is seeking a dynamic and customer-focused individual to join our team as a Customer Service Officer in Perth, Western Australia.
As a part-time entry-level position, this role offers the opportunity for growth and career advancement within our organization.
Responsibilities : - Responding to customer queries and providing timely and accurate information- Handling customer complaints and resolving issues in a professional and efficient manner- Processing customer orders and ensuring timely delivery- Providing support to the sales team by handling customer inquiries and assisting with order processing- Maintaining a high level of customer satisfaction through excellent service delivery- Collaborating with other team members to ensure a seamless customer experienceRequirements : - Strong communication and interpersonal skills- A high level of customer service orientation- Ability to work well in a team environment- Driven and passionate about delivering exceptional customer service- Prior experience in customer service is preferred but not required- Ability to work part-time hoursPersonality traits : driven, passionateSoft skills : cooperation, teamworkBenefits : - Employee discounts on Western Digital products- Travel opportunities for training and development- Relocation allowance for eligible candidatesWorking environment : At Western Digital, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success.
As a Customer Service Officer, you will have the opportunity to work with a diverse and talented team in a supportive and inclusive environment.
Deadline to apply : Equal opportunity statement : Western Digital is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to creating a diverse and inclusive workplace where all employees feel respected, valued, and to apply : Apply on GrabJobs and you will be notified if shortlisted for the job.