Description:
Company : HCA HoldingsJob title : Customer Service OfficerLocation : Perth, Western Australia, AUJob type : Part-timeSeniority : Associate LevelYears of experience : 2Job Description : HCA Holdings is seeking a Customer Service Officer to join our team in Perth, Western Australia.
The ideal candidate will be a confident and resilient individual with excellent interpersonal skills. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients.
You will also be expected to demonstrate attention to detail and leadership qualities in your work.Responsibilities : - Responding to customer inquiries via phone, email, and in person- Handling customer complaints and resolving issues in a timely and professional manner- Processing orders and managing customer accounts- Providing product information and assistance to customers- Keeping accurate records of customer interactions and transactions- Collaborating with other departments to ensure customer satisfactionRequirements : - Minimum of 2 years of experience in customer service- Confident and resilient personality- Strong attention to detail- Leadership skills- Excellent communication and interpersonal skills- Ability to multitask and work in a fast-paced environmentBenefits : - Parental leave- Retirement plan- Medical coverageWorking Environment : Our company is dedicated to understanding and exceeding customer expectations.
We strive to create a positive and inclusive work environment where employees are empowered to succeed.Deadline to Apply : Equal Opportunity Statement : HCA Holdings is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace.
We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.
All qualified applicants will receive consideration for employment without regard to these to apply : Apply on GrabJobs and you will be notified if shortlisted for the job.