Description:
We are looking to hire an expert Guest Service Agent to join our experienced team at AccorHotel in Darwin.Growing your career as a Full Time Guest Service Agent is a terrific opportunity to develop key skills.
If you are strong in project management, adaptability and have the right experience for the job, then apply for the position of Guest Service Agent at AccorHotel today! Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers.
Be a part of this Journey Airport Development Group (ADG) has made a significant investment of $25 million to transform the properties into a world-class destination.
The major redevelopment project includes a range of upgrades to enhance the guest experience. The existing accommodation and facilities have undergone significant enhancements, ensuring a comfortable and enjoyable stay for the guests.
We are excited to introduce a brand new lagoon pool, where you can relax and soak up the tropical vibes. Additionally, a poolside restaurant has been added, providing a delightful dining experience in a stunning setting.
The extensive new tropical gardens create a serene and inviting atmosphere, offering a wonderful base from which to explore all the remarkable attractions and natural beauty that the Top End has to offer.
Job Description Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality / privacy.
Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.
Qualifications Previous 1-2 years of experience working in Front Office or hotel outlets is preferred. Strong computer or system skills preferably in Opera Cloud.
Possess strong attention to detail, whilst delivering efficient customer service. Additional Information We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Apply online via Seek with your resume and cover letter, tell us about you, what drives you, why you want to be a part of this dynamic team.
If you have any questions please contact Zulmira Da Silva, Talent & Culture Administrator on or via . Benefits of working as a Guest Service Agent in Darwin : ?
Unlimited Growth Potential? Continuous Learning Opportunities? Leading Industry Pay