Description:
Are you a motivated and organised individual with experience in the civil or plumbing industries? Are you ready to take on a challenging role that involves coordinating a professional Maintenance plumbing Company with state-of-the-art equipment and specialised technicians to meet the needs of customers? If so, we have an exciting opportunity for you.
Client Details
Adecco are working with a client that is at the forefront of plumbing and pipeline maintenance and rehabilitation. Their investment in cutting edge technology fuels their quest for innovative solutions that consistently exceed their customers' expectations.
Description
As a Service Coordinator, you will play a crucial role in managing the day to day direction of the Maintenance Plumbing Division, equipment and specialised technicians. Your responsibilities will include ensuring equipment and personnel are allocated to works as required to meet customers needs, responding to customers enquiries, providing minor quotes. You will be an essential part of the team, delivering a first class service that meets both internal and external requirements.
Key responsibilities:
- Coordinate the allocation of equipment and personnel to meet customer project requirements.
- Respond to customer enquiries, provide information, and generate minor quotes.
- Manage the day-to-day direction of a team of maintenance Plumbers
- Ensure all service requirements are met efficiently and effectively
- Utilise your multi-tasking skills to balance various responsibilities
- Handle after hours requirements on a rotating basis for the plumbing and pipeline divisions
Profile
To be successful in this role the ideal candidate will require:
- Experience in the civil or plumbing industry
- Solid computer skills and experience with SIMPRO is a significant advantage
- Strong organisational skills
- Excellent communication
- Ability to work effectively under pressure to meet deadlines
- Willingness to work occasional overtime
- Availability for on call responsibilities as per the 1 week in 6 roster system
- Customer focused mindset and dedication to delivering exceptional service
Job Offer
This is an outstanding full time, permanent position working with a reputable company.
- An attractive salary is on offer for the successful candidate
- Opportunity to work with a dynamic and supportive team
- A chance to make meaningful impact in the plumbing and pipeline industries
- A positive and inclusive work environment
If you would be interested in this position, apply online, or for a confidential conversation, contact Alex Senior on 0436 846 919 for further information.