Assistant Manager - Front Office (Multi Property - Tasmania)

Description:

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Accor’s integrated hotel ecosystem is among the most diversified in the sector, consisting of luxury, premium, mid-scale and economy hotel experiences, exclusive lifestyle concepts, entertainment venues, clubs, restaurants & bars, private residences, concierge services and co-working spaces. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

Purpose
In your role as Roving Assistant Manager – Front Office, you will embark on an exciting journey taking on the role of an intrepid leader. Leveraging your experience as a seasoned Assistant Manager you will be based in Launceston and extend your expertise across various Accor Hotels throughout Tasmania. Your knack for seamlessly navigating between different establishments and fostering connections with diverse teams and guests will set you apart in this exhilarating role.

While you are on assignment away from Launceston, rest assured that your travel, accommodation, and dining expenses will be fully covered, allowing you to focus solely on making an impact.

Primary Responsibilities

• Step in and manage and guide team members with daily front office operations across a range of hotels for Accor Apartments & Realty within Tasmania as required.
• Mentor the Front Office Team members, nurturing their growth and building their skills within a supportive environment
• Demonstrate flexibility by efficiently traveling between and adapting to the needs of our hotels across Launceston and Hobart
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

• Extensive experience as a current Hotel Assistant Manager, specialising in Front Office operations
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Knowledge of Sihot PMS is advantageous
• Masterful in the art of both the written and spoken communication
• Proficient in embracing a flexible rotating schedule, encompassing various locations, night shifts, weekends, and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.