Description:
- Ask us about our flexibility options!
- Make your start in the finance sector!
- $57,922.00 salary!
We're on the hunt for talented Customer Care Representatives to join our next onboarding group in on April 30th, 2024. If you're someone who has a flair for creating memorable customer experiences and loves working in a vibrant team environment, we want to hear from you!
We are looking for people who are interested in Full-Time or Part-Time work, so feel free to speak to us about what interests you!
This role currently attracts a salary of $57,922.00 plus super if you work Full Time.
A Day in the Life:
As a Customer Care Representative, your main gig is supporting our customers over the phone with their transactions and queries. It's not just about processing transactions; it's about making someone's day a bit easier. You'll become the go-to person for customers navigating their banking needs.
Beyond the calls, it's about the team culture and development opportunities. There's a strong sense of collaboration at MyState from working together to solve customer problems. Whether it's friendly competitions and team events, or the daily exchange of ideas in our open and innovative work environment, we foster a spirit of teamwork that goes beyond the ordinary.
The best part? You'll have the opportunity to tap into our career growth initiatives. We want you to excel in Customer Care, and also further in your finance career. We have the career opportunities for those who are dedicated to succeeding in this role.
We offer a rotational roster between 8am-6pm Monday to Friday. We also have optional overtime so if you’re super keen, we have shifts available on Saturdays from 9am-1pm.
Here are the key skills and strengths we’re looking for:
We're looking for someone who loves to communicate. You will want to grow and learn while working hard to give our customers the best experience you can provide. You will have a solid understanding of what customers expect and a drive to exceed those expectations.
We would love to have your customer service experience at MyState, more importantly we want your positive attitude and your collaboration skills . We can't wait to put them to use. In return we will offer face-to-face training and genuine career growth opportunities.
If you're passionate about delivering exceptional customer experiences, eager to grow professionally, and excited about contributing to a dynamic team, we want you on board! Don't miss the opportunity to make a real impact in the financial services industry!
About us:
Oh hi! We’re MyState. You might know us as Tasmania’s local bank, but our group also includes TPT Wealth.
Now employing over 350 people and offering products and services all around Australia, MyState Limited is growing really quickly, both in and outside of Tassie. It’s a really exciting time to join our team.
We’re determined to do things in way they’ve never been done before, and make a real difference in the lives of our customers.
Ready to Join the Team?
If you're excited about making a real impact in the financial services industry and being part of a welcoming and encouraging team, hit ‘apply’ by 7th April 2024 . We have multiple intakes each year and we will call people as they apply.
To request a position description or for any further information, please get in touch with us at talent@MyState.com.au.
Employment with MyState is subject to a Bankruptcy, Police and Credit check to verify your suitability to work in the finance sector. MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.