Description:
Our Exciting Opportunity
Ericsson Australia is currently searching for an established sales and engagement professional to join the team as an Account Manager. Based in Sydney, NSW, Australia, and collaborating with the VP Sales, you will be responsible for leading a multi-million dollar account, while working with an established team of senior sales and solution authorities.
You will be directly responsible for generating growth across an existing account which has a healthy and continually growing pipeline. Partnering with different contacts across the designated customer account, you will strategize new ways to expand business opportunities for the customer and Ericsson!
In this role, you would:
- Strategise and lead engagements with our customer across our Network function virtualization and Cloud Native business
- Take leadership on the opportunities and communication nurturing and growing customer contacts with detailed engagements
- Create opportunity strategies, design engagement plans and continually confirm against the customers buying process as well as requirements
- Lead the overall negotiation process in lock step with senior management and develop effective business proposals to present clients
- Lead the development and delivery of presentations, proposals and tenders
- Take ownership of the process to ensure successful closure of the opportunity and transition to delivery
- Support the customer throughout the delivery period and constantly work with the Head of Service Delivery Manager to ensure the project is supervising as agreed to meet the customers' business challenges and targets
- Manage stakeholders and reporting to ensure all internal and external stakeholders are fully briefed
- Drive domain sales by working as Core team in lockstep with Senior management with business development and domain specific sales activities securing that Ericsson is perceived as a preferred partner
- Work on a strategic level identifying leads and opportunities as well as taking the role of end-to-end accountability with the Domain Sales Manager and Technical solution lead in a specific engagements
- Participate in setting strategic direction and scorecard measures
- Contribute to the successful delivery of existing contracts and bring to bear the contracts to identify future sales growth opportunities
- Be part of a team consisting of senior technical specialists from the engagement practice and competence domain to deliver company objectives
- Analyse and understand individual customer/client needs and architect a solution in close collaboration with Domain Sales Mangers and Solution Managers to ensure that the customer engagement and or solution uniquely fits the customer needs to respond to the customer technical and or commercial challenges
- Investigate details of new customer and/or products identified through market opportunities and/or business units
As our ideal candidate, you will have:
- Consistent track record to work collaboratively within virtual and global teams
- Evidence of positive relationship building at Director-Level and below, building positive relationships with decision makers by developing an extensive understanding of the customer's overall business challenges and objectives
- Solid understanding of the technology as well competitive landscape in the NFVi and Cloud Native industry
- Solid background of meeting/exceeding targets with keeping yourself informed of the evolving business challenges, market trends, future technologies and information that may affect your customer's business
- At least 5 years strong solution sales history and experience with NFVi (essential) and Cloud Native (crucial) technology solutions preferably from within the telco space (but not mandatory)
- Demonstration of strong internal as well as external stakeholder management
- Evidence of strong organisational skills
- Completion of administration duties required to ensure successful account management
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
We are proud to announce at Ericsson Australia, our employees have once again voted us as a Great Place to Work and we have been officially Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Ericsson Australia Employee Benefits
- Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing.
- Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
- Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements
- Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
- Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
- Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition.