Description:
At Prospa, we exist to unleash the potential of every small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin.
The role
You'll work with Product Managers and Technology leads to develop new business strategies, models, and customer/partner experiences. Your role is to ultimately identify business efficiencies and ways in which to improve customer satisfaction.
What you will be doing
- Identify and address operational, financial and technological risks within the business
- Maintain, test and improve business and systems operations
- Build, maintain and influence relationships with key stakeholders, at all levels
- Idenify and capitalise on improvement opportunities
- Identify innovative ways to increase customer satisfaction
- Evaluate the performance of project teams to ensure that targets and deadlines are met
- Act as a liaison between business and IT groups
- Supervise the design of new products and evaluating how these will perform on the market
What you'll need to succeed
- Demonstrated experience as a Business Analyst
- The ability to handle multiple projects in a fast-paced environment
- Proven training in Business Process Modelling
- Knowledge of Jira and Miro is advantageous
- Effective communication and leadership skills
- Excellent problem-solving and analytical skills
Don't let a confidence gap get in the way of submitting your application.
What we offer:
As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:
- Growth: There's something for everyone including learning days, a learning allowance, leadership programs, performance coaching & digital learning
- Wellbeing: Think fitness initiatives, seasonal programs (including massages, skin checks, family picnics and coffee carts), additional "Me Days" and access to holistic EAP coaching.
- Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave
- Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.
Why Prospa?
We're a Best Workplace in Australia for 2023! We embrace diversity in our people and our thinking. You'll find an environment where there's always something new around the corner. It's collaborative, inclusive and respectful. A place where we celebrate who you are, naturally.
We're building the future of small business finance. Join us!
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