Description:
The Role
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field.
Afterall, there is a reason why we are recognised internationally as the Undisputed King of Trainers’.
As a Sales Assistant, you are responsible for providing exceptional customer service to provide a unique and memorable JD experience.
As a Sales Assistant you are responsible for, but not limited to :
- Act as a brand ambassador, encompassing all things JD from product knowledge to tailored customer service
- Assist customers with all queries and process sales
- Work in collaboration with the wider Management and store team to achieve KPI’s and targets
- Support wider team with adhoc tasks, including VM set up, store cleanliness and presentation etc.
- Escalate any customer complaints to management
- Consistently complete any mandatory training relevant to product, policy & procedure etc
What we’re looking for
- Customer service experience within retail, hospitality or like industry
- Passionate about sports fashion
- Maintains a positive can-do attitude
- Thrives in a fast paced, ever-changing environment
- Openly shares knowledge with the wider team to achieve common goals
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
- Strong interpersonal and communication skills who thrives in social situations through engagement with customers
- Flexibility to work various shifts, including weekends and holidays, based on store needs
What’s in it for you?
- Work with some of the best product and biggest sports fashion brands in the market
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
- Treat yourself with our attractive staff discount! This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
5 Apr 2024;
from:
au.talent.com