Description:
If you are results oriented and driven, passionate about providing amazing customer service and building strong relationships, we want you!
As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated.Who are we?
eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.
We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has 7 fulfilment centres (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space.
We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes! We embrace change, as there are no maps for where we are going. This isn’t for everyone.
What are we looking for?
Reporting to the Director of Sales, the Business Development Manager will be responsible for facilitating new customer acquisition, thus enabling the sustainable growth of eStore Logistics. The Business Development Manager will be responsible for developing a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting ARR and Revenue, in line with targets set upon hiring.
The Business Development Manager will work alongside the Sales Team to introduce new business and improve the customer experience. You will be responsible for facilitating new customer acquisitions to enable sustainable growth and ensure that our fulfillment centres reach full capacity. To be successful, you will need to capture and scope new customer requirements accurately, mitigate commercial and operational risk, yield mutual gain through unique customer solutions, exceed conversion and profitability targets and optimise the fulfilment experience of Australian retailers that will result in their growth because of our partnership.
What will you do (but not limited to)?
The role may perform all or any combination of generic functions including, but not limited to, the following:
- Own the full sales cycle, from researching market data, idefinifying prospects to closure and transitioning new accounts to the account management team
- Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services
- Drive consistent activity to ensure a strong and growing pipeline of potential deals
- Collaborate with peers and mentors to benefit from and continue the development and sharing of best practices to ensure mutually successful outcomes for the customer and estore
- Conduct market research to identify trends, opportunities, and competitive analysis within the logistics sector
- Responsible for an annual quota in contract value achieved through net new sales with prospects to exceed short and long term growth, conversion and profitability targets
- Identify and mitigate risk through your firm understanding of contract law
- Accurately capture and scope requirements of new customers to build and develop solutions that encompass best practice
- Mitigate commercial and operational risk
- Optimise the fulfilment experience of Australian retailers through a sustainable partnership
What skills/Qualifications will you have?
Experience: Working within a customer acquisition environment, solution sales process, generation of reports, stakeholder engagement and relationship building, HubSpot CRM operation, prior experience managing a customer portfolio and maintaining sourcing data.
Skills Essential To The Job:
Technical
- Problem solving ability with a solutions orientation
- Attention to detail and developed analytical skills
- Able to demonstrate the highest level of confidentiality at all times
Business
- Understanding of the use of Key Performance Indicators
- Understanding of the concept and application of Service Level Agreements
- Understanding of company vision with the ability to develop and build a team culture to match
- Understanding of Company organisation structures and associated reporting lines
- Ability to identify and remedy operational inefficiencies and service problems
Why eStore Logistics?
We are an exciting business with a lot of opportunities to gain exposure within a rapidly changing industry. This is a role you can really own and add value to the organisation. This role will give you the opportunity to build on, improve and create frameworks across the People & Culture function, giving you the freedom to make your mark. As the company grows, this position will have many opportunities to grow with us.
How to Apply
Please click on the link and follow the prompts.
We can't wait to meet you!
5 Apr 2024;
from:
uworkin.com