Description:
- 6 Month Contract
- WORKING HOLIDAY VISA'S ACCEPTED
Castle Hill Volkswagen is owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands is looking for an experienced Service Receptionist. Join a team of great people working with this well-known brand.
A great opportunity to get your foot into a fantastic working environment and grow your career while being an integral part of a busy team.
About the role
A great role that requires someone with a positive outlook, effective organisational skills, possess good time management abilities, attention to detail, good team building skills and lots of initiative. Your day-to-day responsibilities will include but not limited to:
- Answering of incoming service calls and returning calls on behalf of the Service Department.
- Daily preparation of Repair Orders for the following day, including key tags, campaign checks, checking warranty dates, adding email addresses and adjusting phone numbers into correct fields in ERA
- Helping customers to book taxis, hire cars or give directions
- Assisting the Concierge in meeting and greeting Service clients and booking their vehicles in and out
- Managing Service Department email inbox enquiries and responding to requests or queries
To be considered for the position, you will have:
- A commitment to delivering high levels of customer service
- Must be able to follow processes and procedures to meet company standards.
- Microsoft Office user skills, be able to adapt to new technology
- High attention to detail and well-developed communication skills
- Ability to multi skill and prioritize duties and work in a team environment
- Previous experience in a similar position or within the retail automotive industry would be desirable.
At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call “The Difference” to our equally diverse customer base. For more information on our business and how we try to provide meaning and purpose for our people at work, please visit our website. www.autosports.com.au
Job Types: Full-time, Contract
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Licence/Certification:
- Driver Licence (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person