Description:
- Full-Time, Fixed-Term Position for 20 months | Westerns Hawkesbury Campus
- Remuneration: $117,645 to $126,892 p.a. | Includes 17% Superannuation
- Flex Leave | Professional Development | Salary Packaging
- Full-Time, Fixed-Term Position for 20 months | Westerns Hawkesbury Campus
- Remuneration: $117,645 to $126,892 p.a. | Includes 17% Superannuation
- Working at WSU means you’ll be part of an organisation that’s ranked in the top 2% of universities worldwide!
- Unlock your potential with WSU: Benefit from flexible work arrangements, salary packaging, 35-hour work week, development opportunities and more!
About Western
Western Sydney University is a modern, forward-thinking, research-led institution committed to excellence in education, research, and community impact. We are proud to be ranked in the top 2% of universities worldwide and hold the top position in the Times Higher Education Impact rankings, with 85% of its research being at or above world standard. At Western Sydney University, we recognise that unlocking your true potential is the key to your success, just as we do for our students. Our core values - Boldness, Fairness, Integrity, and Excellence – serve as guiding principles for our organisational culture and influence the work we do. With a team of 3,000 dedicated staff members, we foster a dynamic, inclusive, and innovative culture deeply rooted in research and dedicated to student-centred excellence. Its the perfect environment for you to thrive professionally. If you are a dedicated and forward-thinking professional seeking a career that can make a meaningful difference, we invite you to discover the abundant opportunities, innovation, and impact that await you at Western Sydney University.
About the Office of Strategy, Performance and Risk
The Office of Strategy, Performance and Risk is a catalyst for strategic planning and performance, fostering collaboration, monitoring performance, and integrating risk at all levels, playing a pivotal role in enabling the University’s core mission and shaping strategies for success.
Key functional aspects of the portfolio include the integrated strategic and operational planning framework, integrated risk management, strategic and operational performance, enabling strategy planning and performance, business and service performance improvement, project management and assurance, and transformational program oversight and delivery.
These strategic programs are aimed at addressing the broad and evolving challenges being experienced by the University such as increased globalisation, advances in technology, increasing competition and changes to funding models.
About the Role
The Office of Strategy, Performance and Risk is seeking an Enterprise Service Management (ServiceNow) Analyst Developer to join their team!
The team is seeking a dynamic individual with extensive experience in the ServiceNow Platform to support the University’s Enterprise Service Management program.
The role requires strong technical skills, experience in undertaking reviews, and documenting organisation models and work process flows. The applicant will have high-level skills in configuring ServiceNow system functionality and be able to prepare and maintain technical documentation.
This position will play a pivotal role supporting our Enterprise Service Management and Service Excellence teams in analysing and documenting customer business and data requirements. The position works closely with the IT Service Office who manage the technical aspects of the ServiceNow platform.
This is a full-time, fixed-term position for 20 months based at Westerns Hawkesbury Campus, although travel to other campuses of the University may be required. Please review the position description for further information.
About you
The successful candidate will have:
- Technical skills (SFIA Tech Level 4)
- Extensive experience in the ServiceNow Platform
- Analytical and organisational design experience
- Experience preparing and maintaining technical documentation
- Experience with customer workflows such as ServiceNow Customer Service Management preferred.
Culture
Western Sydney University highly values equity and inclusiveness. We have a proud history of doing so and consider this an important part of our social and civic responsibilities as a University. We strive to contribute to tackling inequalities and promoting wellbeing within our own institution, the Greater Western Sydney region, nationally and internationally. If you share our passion for creating a more equitable and inclusive world, and if you are ready to contribute to meaningful change, join us in our mission to promote equity, inclusiveness, and wellbeing.
What We Offer in Return
At Western Sydney University, we deeply value our staff and recognise their invaluable contributions that drive our mission and uphold our values. In return for your dedication, we offer:
- 35 hour work week
- Flex leave for Professional staff
- Work from home up to 2 days per week
- 17% super contributions
If this sounds like an opportunity for you, we want to hear from you! Apply now ensuring you carefully address each of the selection criteria in your application. Don't miss this chance to work at Western Sydney University, where every day is an opportunity to make a difference!
Remuneration Package: HEW Level 7 $117,645 to $126,892 p.a. (comprising Salary of $99,411 to $107,225 p.a., plus Superannuation and Leave Loading)
Position Enquiries: Please direct specific enquiries regarding the role to Greg Pierce via email g.pierce@westernsydney.edu.au
Recruitment Enquiries: Specific enquiries or issues with your application may be directed to the Recruitment Team at recruitmentpartnerships@westernsydney.edu.au
Closing Date: 8:30pm, Thursday 18th April 2024.
Working Rights in Australia - Eligibility
You must provide evidence of your fulltime working rights in Australia at time of application.
Please note, only those applications submitted via the WSU online recruitment system will be accepted.
5 Apr 2024;
from:
uworkin.com