Where

Head Of Operations

Brilliantalent
Sydney Full-day Full-time

Description:

Our client stands at the forefront of a thriving logistics enterprise with a global reach across five continents, delivering seamless cross-border solutions via land, sea, and air within these nations. Embedded within the brand's essence are innovation, adaptability, dependability, and bespoke service. Embracing this opportunity ensures a journey for customers filled with delight at every turn. A fresh opportunity has emerged for an experienced Operations professional to spearhead the effective management of the business's operations in Australia.


Key Responsibilities:
  • Execute supervisory responsibilities in accordance with the business's policies and relevant laws.
  • Lead, inspire, and support a large team, including the development of career plans for direct reports.
  • Drive organizational goals, exceeding them through teamwork.
  • Serve as a Subject-Matter Expert on warehouse processes and activities.
  • Manage timely data collection to update operational metrics and ensure productivity targets are met.
  • Collaborate with support teams on staffing plans and performance levels.
  • Foster continuous process improvement to enhance the customer experience.
  • Execute daily management duties, including staff debriefs and paperwork oversight.
  • Ensure compliance with SOPs and conduct security checks for all actions.
  • Oversee fleet management and manage customer service escalations effectively.
  • Contribute to a strong culture of health and safety practices.
  • Train new drivers or team leaders to ensure task proficiency.
  • Review and update SOPs and metrics, addressing process-related issues proactively.

About You:
  • Ideally degree qualified in Engineering or a Supply Chain/ Logistics/ Manufacturing related discipline.
  • 8+ years of experience in managing operation department in Logistics industry.
  • Proficient in relevant computer applications such as MS Access
  • Good understanding of Australia geography is a must.
  • Knowledge of Lean, Six Sigma, WMS and SAP Implementation/ Integration and Kaizen methodologies would be highly advantageous.


If the above sounds like you, please apply ASAP! Alternatively, please do not hesitate to reach Amelie (Amelie.zhong@brilliantalent.com.au / 0402 384 384) for a discreet chat! P.S. Please let a text if I miss your call.
4 Apr 2024;   from: uworkin.com

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