Description:
Who are we??CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
Part of the CSR family, our Masonry & Insulation Business Unit comprises of Bradford Insulation, PGH Bricks and Monier Roofing. We manufacture and market a full range of products for residential applications including a large range of products and systems that cover insulation, construction fabrics, ventilation, bricks and rooftiles.
About the role:
Based at Orange & reporting to the Sales Manager, you will be responsible for the account management of the Masonry & Insulation Customers throughout the local and surrounding regions whilst overseeing the branch warehouse operations, that includes a direct report of a Branch Controller.
You will also be responsible for the sales performance in the segment through preparation & implementation of tactical plans to deliver agreed objectives in compliance with management expectations & CSR policies, standards and procedures.
As a high-performing and driven personality, you'll bring dedication to offering excellent service to our customers. Flexibility is key, as this role will require travel, and attending various trade shows & customer events, that may be outside of working hours.
Key Accountabilities:
- Provide exceptional customer service to all customers, ensuring their needs and expectations are met.
- Analyse market opportunity & business performance with financial data & reporting systems
- Execute sales & marketing plans for segment
- Monitor & report on sales performance against targets for current period
- Monitor customer & market activity and feedback via CRM
- Develop & implement actions to deliver agreed goals & rectify divergence to plan
- Ensure customer account plans & call cycles are implemented & actioned
- Ensure appropriate debtor management & performance
- Manage relationships and expectations with a broad client base
- Resolve issues & complaints with clients
- Drive constructive culture across region & state
- Identify & execute opportunities for new customers & product growth with existing customers
- Previous experience within a similar role & within the building products or construction industry - advantageous
- Proficient with CRM software & Office applications (intermediate excel).
- Self-starter with a high energy & a will to succeed.
- Familiarity with sales performance metrics.
- Merchandising skills and experience
- Excellent verbal communication skills with a focus on the customer.
- Negotiation, influencing and problem-solving skills and experience.
- Working for a National leading brand & market leader
- Rewarding career with on-the-job development opportunities within and across our brands.
- Solid career stability with a strong focus on professional development.
- Competitive salary + leave loading + bonus + company vehicle.
- Being part of a dynamic & highly technical team
At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive.
We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences and abilities.
How to Apply:
If this role sounds like you and you're ready for you next career move, APPLY TODAY!
To find out more about us, visit www.csr.com.au
4 Apr 2024;
from:
uworkin.com